Returns & Refund Policy

Overview

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the conditions outlined below.

Return Eligibility

Items must be returned within 14 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Certain items may not be eligible for return, including custom-made products, clearance items, or products marked as non-returnable at the time of purchase.

Return Process

To initiate a return, please contact our support team with your order details. Once your request is approved, you will receive instructions on how to return your item.

Refunds

After receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within a few business days.

Shipping Costs

Shipping costs are non-refundable unless the return is due to a defective or incorrect item. Customers are responsible for return shipping costs unless otherwise stated.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with photos and details so we can resolve the issue as quickly as possible.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact our support team.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our website.